Using Personal Edition Services

From the Web Access section of your PCS Business Connection Webmail account, you can access pre-configured services just as you would from your wireless device. For example, if you have access to corporate email via Microsoft Exchange 2000 or Lotus Domino, the Web Access section of your PCS Business Connection Webmail account displays features appropriate to this service, such as Inbox, Mail Folders, Contacts, and Calendar.

Note: Web Access options can vary depending on your service.

For more information, select one of the following topics:

• Inbox
• Mail Folders
• Calendar
• Meeting Requests
• Personal Contacts
• Corporate Contacts
• Documents

Inbox

To access your Inbox, click INBOX in the Web Access section. Please note the following information regarding your Inbox.

• New messages that you have not yet viewed are shown in bold text.
  Note: POP accounts do not make this distinction between messages that have been opened and messages that have not been opened.
• Messages with attachments are preceded with a paper clip.
• In the Received column, messages received today are identified by the time at which they were received. Messages received on prior days are identified by the date on which they were received.
• Meeting request subject lines are prefaced with Meeting Request:.
• Meeting response subject lines are prefaced with Accepted:, Declined:, or Tentative:.

From your Inbox, you can perform any of the following actions from the message actions menus at the top and bottom of the page.

• Delete - deletes the selected message(s)
• Compose - opens a form to compose a message
• Check Mail - checks for new mail and adds any new messages to your Inbox
• Check All - selects all messages in the Inbox
• Uncheck All - clears check boxes of all currently selected messages in the Inbox
• Subfolders - displays subfolders in the Inbox
• Previous 25 - displays the previous 25 messages in the Inbox, if any exist
• Next 25 - displays the next 25 messages in your Inbox, if any exist

For more information, select one of the following topics:

• Deleting Messages
• Composing New Messages
• Checking for New Mail
• Checking Address Names
• Attaching Documents to Messages
• Viewing Messages
• Replying, Replying All, and Forwarding

Deleting Messages

To delete a message:

1. Click INBOX in the Web Access section.
2. Select one or more messages to delete by selecting the check box next to the messages.
   Alternatively, to select all messages, click Check All.
3. Click Delete from the message actions menu at the top of the Inbox.
4. Alternatively, open a message and click Delete from message actions menu.

Important: When deleting a message from a Domino mail account, the message is removed from the mailbox. When deleting a message from an Exchange account, Exchange mail moves the message to the Deleted Items folder.

Composing New Messages

To compose a new message:

1. Click INBOX in the Web Access section.
2. Click Compose to open the Compose Message page.
3. For each section of the message, enter the appropriate information.
   You do not need to fill in every section.
4. Optionally, you can add recipients (in the To, Cc, or Bcc line) by selecting from your personal contacts or corporate directory:
1. Click To, Cc, or Bcc, depending on the section of the message you want to populate to open the Contact Lookup page.
2. To search, select Personal Contacts or Corporate Contacts to look up a personal or company contact.
   Note: You cannot search across both personal and corporate contacts simultaneously.
3. Type in the first few letters of the contact's first name, last name, or group email name (for example, Human Resources). The text you may want to enter depends on how your email program sorts contacts: by last name/first name or first name/last name.

Note for Microsoft Exchange users: Depending on your mail preference settings, contacts are either ordered by first name/last name or by last name/first name.
• If your contacts are ordered by first name, Personal Edition searches by first name.
• If your contacts are ordered by last name, Personal Edition searches by last name.

Note for Lotus Domino users: Lotus Domino orders contacts by last name/first name. Personal Edition searches by last name.
4. Click Search to return the results that match your criteria.
5. From the results, click the name of the appropriate contact to display the contact's name and email address(es).
6. Click the contact's email address to populate the appropriate section of the message header.
5. Enter your message in the Body section.
6. Click Send to send the message and return to your Inbox.

Checking for New Mail

To check for new mail:

1. Click INBOX in the Web Access section.
2. Click Check Mail from the message actions menu at the top of the Inbox.
   Your Inbox is refreshed with new messages received.

Checking Address Names

To verify the email address(es) of your message recipient(s):

1. Click INBOX in the Web Access section.
2. Click Compose.
3. Enter either the first letter(s) of the addressee's last name or a full email address.
4. Click Check Names on the Compose Message action bar to perform a search.
1. When one email address is found matching your entry, the email address is placed in the appropriate Compose Message sender line. If several email addresses match your entry, the found addresses display on the Contact Matches page.
2. Select the email address(es) you want to receive your message.
5. Click Done to move the correct email address(es) to the To, Cc, or Bcc line.

Attaching Documents to Messages

To attach a document to a message:

1. Click INBOX in the Web Access section.
2. Click Compose.
3. Click Attach a File from the Compose Message action menu to open the Attach a File page. The total size of all attachments in a single email cannot exceed 5MB.
4. Click Browse to locate the file(s) you want to attach to the message.
5. Click the Attach button to add the file name in the text box and to attach the file to the message.
   To remove an attached file listed in the file window, select the file and click Remove.
6. Click Done to display the attached file names on the Compose Message page.
7. Click Send to send the message and attachments.

Viewing Messages

To view a message in your Inbox, simply click the subject of the message you want to view.

For more information, select one of the following topics:

• Message Actions
• Downloading Attachments

Message Actions

While viewing a message, you can perform any of the following actions from the message actions menu at the top of the PCS Business Connection Webmail account:

• Delete - Deletes this message from your Inbox.
  Note for Microsoft Exchange users: The message is still available in your Deleted Items mail folder.
  Note for Lotus Domino users: The message is not available in your Deleted Items mail folder. Any message that you delete from your Inbox is permanently erased from the Lotus Domino mail system.
• Reply - Opens a message form from which you can reply to the sender of this message.
• Reply All - Opens a message form from which you can reply to the sender of this message as well as everyone else who received the message.
• Forward - Opens a form, which includes the original message, to forward the message to another person.

If you forward a message that has an attachment, the attachment is also forwarded. The total size of all attachments in a single email cannot exceed 5MB.
• Mark Unread - Marks this message as unread for future follow up.

At both the top and bottom of the message, you can also select one of the following options:

• Previous Message - Displays the previous message, if one exists.
• Close - Closes the current message.
• Next Message - Displays the next message, if one exists.

Downloading Attachments

While viewing a message that includes one or more attachments, you can choose to download the attachment(s).

Note: The total size of all attachments in a single email cannot exceed 5MB.

To download an attachment:

1. Locate the Attachments section at the bottom of the message.
2. Click the name of the attachment to open it.
3. Choose File|Save As.
4. Select a directory to save the downloaded file, then click Save.

Replying, Replying All, and Forwarding

When you reply to one or more recipients, the original attachment is not included in the reply unless you attach it yourself. When you forward an email, the attachment is forwarded along with the message unless you delete it. The total size of all attachments in a single email cannot exceed 5MB.

To reply to or forward a message:

1. Open a message.
2. Click Reply, Reply All, or Forward on the message actions menu.
3. Add to or edit any of the recipient (To, Cc, or Bcc) or subject line information.

Add recipients by selecting from your personal or corporate contacts. See Composing New Messages for complete instructions on adding recipients.
4. Compose your message or edit the message body, as appropriate.
5. Click Send to send your message and return to your Inbox.

Mail Folders

To access your mail folders, click MAIL FOLDERS in the Web Access section. Please note the following information regarding your mail folders.

• Click the name of any folder to view the messages in that folder.
• To access a subfolder contained within a folder, open the folder, then at the bottom of the page, click Subfolders.
• The Total column shows you the number of messages in each folder, while the Unread column shows you the number of unread messages in each folder.
• New messages that you have not yet viewed are in bold text.
• Messages that have attachments are prefixed with a paper clip or plus sign.
• See Inbox for complete details on composing, viewing, and handling mail messages.

Calendar

To access your calendar, click CALENDAR in the Web Access section. Your calendar displays today's appointments. While viewing your calendar, you can perform any of the following actions from the calendar actions menu at the top of the page:

• New Appointment - Opens a form in which you can create a new appointment.
• Day - Displays your calendar in day view.
• Week - Displays your calendar in week view.
• Previous Day - Displays the previous day's calendar.
• Go to Today - Displays today's calendar.
• Jump to Date - Displays the calendar for a day you specify.
  To display the appointments for a specific date, edit the date shown and click Go. You must provide a date in the format mm/dd/yyyy.
• Next Day - Displays tomorrow's calendar.

For more information, select one of the following topics:

• Viewing Appointment Details
• Adding Appointments
• Editing Appointments

Viewing Appointment Details

To view the details of an appointment:

1. Click CALENDAR in the Web Access section.
2. Click the title of the appointment whose details you want to view to open the Appointment page containing the appointment details.
3. While viewing the details of an appointment, you can perform the following actions from the appointment actions menu at the top of the page:
   Note: The actions vary depending on whether you have already accepted the appointment.
   • Accept - Accepts the appointment and adds it to your calendar.
   • Delete - Deletes the selected appointment from your calendar.
   • Tentative - Tentatively accepts the selected appointment.
   • Decline - Sends a message to the meeting initiator declining the appointment.

Adding Appointments

To create a new appointment:

1. Click CALENDAR in the Web Access section.
2. Click New Appointment on the calendar actions menu to open the New Appointment page.
3. Provide the appropriate information for each section.
   Note: You do not need to fill out every section.
4. Click Attendees to access your personal contacts and corporate contacts and include selected email addresses on the attendee list.
5. Click Save to return to the Calendar page.

Editing Appointments

To edit an appointment:

1. Click CALENDAR in the Web Access section.
2. Click the title of the appointment you want to edit to open the Appointment page containing the appointment details.
3. Edit the information in one or more sections as appropriate.
4. Click Save to return to the Calendar page.

Meeting Requests

Note: Meeting requests are not available for IMAP or POP Internet email accounts.

For more information, select one of the following topics:

• Replying to Meeting Requests From Your Inbox
• Replying to Meeting Requests From Your Calendar

Replying to Meeting Requests From Your Inbox

To reply to a meeting request from your Inbox:

1. Click INBOX in the Web Access section.
2. Open the request for the specified meeting.

The Subject line will start with Meeting Request:.
3. Select one of the following options.
• Accept - Accepts all the details of the requested meeting, adds the appointment to your calendar, and returns an email response to the sender.
• Tentative - Tentatively accepts the selected appointment.
• Decline - Sends a message to the meeting initiator declining the appointment.
4. Click Done to return to the Inbox page.

Replying to Meeting Requests From Your Calendar

To reply to a meeting request from your Calendar:

1. Click CALENDAR in the Web Access section.
2. Open the request for the specified meeting.
3. Select one of the following options.
• Accept - Accepts all the details of the requested meeting, adds the appointment to your calendar, and returns an email response to the sender.
• Tentative - Tentatively accepts the selected appointment.
• Decline - Sends a message to the meeting initiator declining the appointment.

Note: You can change your reply to a meeting request from your Calendar.

Personal Contacts

To access your personal contacts, click PERS CONTACTS in the Web Access section.

Note: Personal Contacts are not available for IMAP or POP Internet email accounts.

For more information, select one of the following topics:

• Viewing Personal Contacts
• Adding Personal Contacts
• Sending Email to Personal Contacts
• Editing Personal Contacts
• Deleting Personal Contacts
• Searching Personal Contacts

Viewing Personal Contacts

By default, a list of the first 25 of your personal contacts is displayed. If you have more than 25 personal contacts, you can see the next sequential set of contacts by clicking Next.

To view a subset of your personal contacts:

1. Click PERS CONTACTS in the Web Access section.
2. Click the alphabetic group of contacts to view. (Contacts are organized in alphabetical groups corresponding to the letters on the numeric keypad of your mobile device. For example, clicking ABC presents a list of contacts whose names start with A, B, or C.)

Note for Microsoft Exchange users: Depending on your mail preference settings, contacts are either ordered by first name/last name or by last name/first name.
• If your contacts are ordered by first name, Personal Edition searches by first name.
• If your contacts are ordered by last name, Personal Edition searches by last name.

Note for Lotus Domino users: Lotus Domino orders contacts by last name/first name. Personal Edition searches by last name.
3. From the results, select an individual to display the contact information.

Adding Personal Contacts

To add a personal contact:

1. Click PERS CONTACTS in the Web Access section.
2. Click New Contact from the contact actions menu to open the New Contact page.
3. Provide the appropriate information for each line.
   Note: You do not need to fill out every line.
4. Click Save to return to the Personal Contact page.

Sending Email to Personal Contacts

To send email to a personal contact:

1. View a personal contact. See Viewing Personal Contacts.
2. Click the contact's email address to open the Compose Message page, with the recipient (To:) already filled in.

Editing Personal Contacts

To edit a personal contact:

1. Click PERS CONTACTS in the Web Access section.
2. View a personal contact. See Viewing Personal Contacts.
3. Click Edit from the contact actions menu.
4. Edit the information, as desired.
5. Click Save to return to the Personal Contact page with the new edits.

Deleting Personal Contacts

To delete a personal contact:

1. Click PERS CONTACTS in the Web Access section of your PCS Business Connection Webmail account.
2. Locate a contact and open the individual's contact information. See Viewing Personal Contacts.
3. Click Delete from the contact actions menu.
4. Click OK to confirm the deletion.

Searching Personal Contacts

Note: You cannot search across both your personal and corporate contacts simultaneously.

To search for a personal contact:

1. Click PERS CONTACTS in the Web Access section.
2. Enter the first letter(s) of the individual's first name, last name, or group email name (for example, Human Resources). The text you may want to enter depends on how your email program sorts contacts: by last name/first name or first name/last name.

Note for Microsoft Exchange users: Depending on your mail preference settings, contacts are either ordered by first name/last name or by last name/first name.
• If your contacts are ordered by first name, Personal Edition searches by first name.
• If your contacts are ordered by last name, Personal Edition searches by last name.

Note for Lotus Domino users: Lotus Domino orders contacts by last name/first name. Personal Edition searches by last name.
3. Click Search to see the search results.
4. Click an individual's name to view the contact information.

Corporate Contacts

To access your corporate contacts, click CORP CONTACTS in the Web Access section of your PCS Business Connection Webmail account.

Note: Corporate Contacts are not available for IMAP or POP Internet email accounts.

For more information, select one of the following topics:

• Viewing Corporate Contacts
• Sending Email to Corporate Contacts
• Searching Corporate Contacts

Viewing Corporate Contacts

By default, a list of the first 25 of your corporate contacts is displayed. If there are more than 25 corporate contacts, you can see the next set of contacts by clicking Next.

To view a subset of your corporate contacts:

1. Click CORP CONTACTS in the Web Access section of your PCS Business Connection Webmail account.
2. Click the alphabetic group of contacts to view.
   Contacts are organized in alphabetical groups corresponding to the letters on the numeric keypad of your mobile device. For example, clicking ABC presents a list of contacts whose names start with A, B, and C.
   Note for Microsoft Exchange users: Depending on your mail preference settings, contacts are either ordered by first name/last name or by last name/first name.
   • If your contacts are ordered by first name, Personal Edition searches by first name.
   • If your contacts are ordered by last name, Personal Edition searches by last name.
   
   Note for Lotus Domino users: Lotus Domino orders contacts by last name/first name. Personal Edition searches by last name.
3. From the results, select an individual to view his or her contact information.

Sending Email to Corporate Contacts

To send email to a corporate contact:

1. View a corporate contact. See Viewing Corporate Contacts.
2. Click the contact's email address to open the Compose Message page, with the recipient (To:) already filled in.

Searching Corporate Contacts

Note: You cannot search across both your personal and corporate contacts simultaneously.

To search for a contact:

1. Click CORP CONTACTS in the Web Access section of your PCS Business Connection Webmail account.
2. Enter the first letter(s) of the individual's first name, last name, or group email name (for example, Human Resources). The text you may want to enter depends on how your email program sorts contacts: by last name/first name or first name/last name.

Note for Microsoft Exchange users: Depending on your mail preference settings, contacts are either ordered by first name/last name or by last name/first name.
• If your contacts are ordered by first name, Personal Edition searches by first name.
• If your contacts are ordered by last name, Personal Edition searches by last name.

Note for Lotus Domino users: Lotus Domino orders contacts by last name/first name. Personal Edition searches by last name.
3. Click Search to view the search results.
4. From the search results, select an individual to view his or her contact information.
   The contact information for the selected individual is displayed.

Documents

You can view, fax, and email files located in a selected directory on your PC using the Documents feature. When you registered your account, you set up the directory on your PC where you can access files. You can change file access settings on the Documents tab of the Personal Edition desktop client. See the online help for the Personal Edition desktop client for details.

You cannot access files on your PC when using a co-worker's connection (Connection Sharing) because your co-worker's PC does not have access to your PC's local drive.

To access documents, click DOCUMENTS in the Web Access section.

For more information, select one of the following topics:

• Viewing Documents
• Emailing Documents
• Faxing Documents

Viewing Documents

To view documents using your PCS Business Connection Webmail account:

1. Click DOCUMENTS in the Web Access section to open the Documents page.
2. Click the name of a folder to open the folder.
3. Click the file name to view the file.
   The file opens in a separate browser window.

Emailing Documents

You can email a document by attaching it to an email message. The total size of all attachments in a single email cannot exceed 5MB.

To email a document from the Documents folder:

1. Click DOCUMENTS in the Web Access section to open the Documents page.
2. Click a folder name to open the folder.
3. Select the document you want to email, then click Send Via E-mail.
4. Complete the information required to compose the message, then click Send.

See Composing New Messages for complete instructions on composing the message.

Faxing Documents

To fax a document from the Documents folder:

1. Click DOCUMENTS in the Web Access section to open the Documents page.
2. Select the document you want to fax, then click Fax.
3. Enter the fax number in the text field, then click Send.

You are not required to add hyphens or other punctuation to the number.
4. Click OK to close the confirmation message.

Note: You can use this feature only if you have set up the service with Sprint PCS and have a separate account with an electronic faxing service.